Strengthening the Abilities of the Public Security Organs to Maintain Social Stability

From: English Edition of Qiushi Journal Updated: 2011-09-20 12:21
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 The public security organs of China must continue working to expand application of information technology, standardize their law enforcement functions and improve their relations with the people for some time to come. Focusing on strengthening the overall abilities of the organs, we need to strengthen and upgrade the ability of the security organs to safeguard national security and social stability and constantly improve the sense of security and satisfaction of the population. 

 Carrying forward and upholding the excellent work style of the Party to improve relations with the public 

 Maintaining good relations with the people is a fundamental task for public security organs and a basic and core ability for public security organs. The current historical conditions require that we must unswervingly view the effort to establish good relations with the people as a basic task, work on improving efforts to maintain good relations with the people as a basic skill and make it the very basis of the work of public security organs.

 We must try to understand still better the basic objectives of the security organs among security personnel and win appreciation of the people for their work. We must educate our policemen on how to properly treat the people, always bear in mind the general objectives of public security, enforce the law for the benefit of the people, work wholeheartedly in the interests of the people and always put the interests of the people above everything else. We should profoundly cherish the people, maintain extensive and close ties with the people, understand their difficulties and suffering, listen carefully to their views, meet their needs and always be close friends with them.

 We must safeguard the interests of the people through the execution of our official duties. Through the execution of the duties and tasks of public security organs, we must not mind taking the trouble of doing small but meaningful acts and beneficial errands to meet the people’s desires, that help resolve what is bothering the people and that help to improve people’s lives, concentrating on actions that are most anticipated by the people, of most concern to the people and most needed by the people. We must honor our solemn commitment to be “the People’s Police Dedicated to the People” one small step at a time by doing more truly practical and realistic things to help and benefit the people. We should take as many measures as possible that are truthful to the convenience of the people and fulfill our solemn commitments to the people by doing well every piece of jobs, no matter how trifling that may seem and do our best to win the confidence and trust from the people. We must correctly balance major cases and minor cases. While focusing on major cases, we must continue to work hard on minor cases in order to successfully carry out our principal duty to safeguard peace and social stability and protect the fundamental interests of the people.   

 We must improve our work methods to keep up with the requirements of the times. We must improve our work style, visit where the people work, be pragmatic, maintain good ties with the people, listen to the opinions of the people, heed public sentiment, help people overcome their concerns and help them resolve their difficulties. We must work hard to respond to new expectations of the people and to meet new demands as they arise. We must constantly work to broaden channels for reporting public sentiment and opinion, truly resolve issues of immediate concern affecting their vital interests raised by the people and reduce and ameliorate tensions and frictions at the root. We must learn to make good use of new media such as the Internet to develop a new platform of online services to make it convenient for people to air their views and engage in interactive communication. We need to expand application of the strategy of doing police work at the urban community and rural village level to bring police work closer to the people.

 Police work must always be aimed at the local level and maintain the proper orientation. Police officers on the ground, especially those working in community police stations, should possess certain basic skills. They should understand the feelings of the people in their community, understand what they are talking about, be skilled in communicating with them, be good at helping them resolve problems, be able to mediate in their disputes, take the initiative in providing service and do good public relations work. These are basic skills that should be mastered by police officers in dealing with the public and the basic qualities required to be good police officers that cherish the people. Through policies, rules and mechanisms, public security organs should maintain the proper orientation by ensuring that officers are community-oriented, adequate investment is directed to local police work and that cadres are appointed from among ordinary officers. Ordinary police officers should focus their work on the local community, maintain close and frequent ties with the local community, contribute to the welfare of the local community and bring credit to their profession. We must improve methods for assessing the performance of ordinary police officers, taking the satisfaction of the local community as the most basic criterion.

 March 7, 2010, police officers from the Dongjiaominxiang Police Station, Dongcheng Branch of the Beijing Public Security Bureau, present hot duck soup to volunteer security guards working near the Capital Hotel while the NPC and CPPCC are in session. / Photo by Xinhua reporter Chen Shugen

 Strengthening standardization efforts to make law enforcement more effective

 Ensuring that law enforcement is strict, fair and civilized is the lifeline of public security work. In order to ensure that law enforcement is strict, fair and civilized, law enforcement practices must first of all be standardized. We must view the work of standardizing law enforcement and making law enforcement more effective as a basic task that is vital to the effort to raise the overall level of public security work and improve the effectiveness of public security organs. 

 We must transform our concept of law enforcement and judge law enforcement by its effectiveness. The ultimate criterion for assessing the effectiveness and level of law enforcement is how well it is able to safeguard fairness and justice in society and promote social harmony and stability. Regardless of whether it is enforcement of criminal law or administrative law, whether it is combating crime or managing society, our performance should be tested and assessed according to this standard. In view of the complex environment facing law enforcement at present, public security law enforcement activity must be focused on an overall objective of maximizing factors that promote social harmony and minimizing factors that threaten social harmony. In other words, in addition to ensuring that law enforcement is strict, fair and civilized, we must also ensure it is reasonable, calm and standardized in order to balance the effectiveness of the law with the effect of law enforcement on society. In particular, in a law enforcement environment that is completely open and highly transparent, we must adhere to the concept of reasonable, fair, civilized and standardized law enforcement. Every police officer must understand this concept, implement this concept in actual practice and apply this concept in all law enforcement activities and in all links of this mission.

 We need to improve law enforcement methods and standardize law enforcement practices. We need to improve and standardize the law enforcement actions of police officers in terms of language, actions, style and methods to meet the requirement that law enforcement be reasonable, fair, civilized and standardized. The objective is to ensure that police officers truly abide by the law, act in a reasonable manner and show compassion in their law enforcement actions and to make the people aware of the authoritative and strict nature of the law through their public security and law enforcement activities while at the same time making them aware that officers are concerned about them and cherish them so that the form and purpose of law enforcement are organically linked. Public security officers should remain calm and cool-headed no matter how complex the situation is and avoid damaging the image and credibility of public security organs that might result due to inadequate standardization of law enforcement practices.

 We need to improve the rules and standards governing the law enforcement process. The key to improving law enforcement standards is to improve all the rules governing law enforcement by defining effective standards and limits for law enforcement activities. We need to improve the rules governing law enforcement by implementing more detailed standards and rigorous law enforcement procedures and defining standards for every link in law enforcement, starting with the routine law enforcement activities of police officers on the ground where problems are most likely to crop up. We must ensure that police officers have rules and regulations to follow in all their law enforcement work and in every link of law enforcement work. We need to strengthen monitoring of law enforcement activities by expanding the application of computer networks in managing the law enforcement process to gradually develop a new model for handling law enforcement cases in which law enforcement information is stored online, the law enforcement process is managed online, law enforcement activities are monitored online and the quality of law enforcement can be assessed online. We must devote a great deal of effort to the development of a system to keep the public informed as much as possible of the basis for law enforcement activities, law enforcement procedures and the final outcome of law enforcement actions to ensure that the powers of law enforcement are exercised in accordance with the standards in an open manner.

 Expanding application of computer technology to make police work more productive

 We must resolutely work to improve the police force by relying on science and technology and increasing the use of information technology in public security work so that police work is guided by accurate information in order to increase the effectiveness of law enforcement.

 We must pool information resources so that information can be shared by public security organs all across the country. We need to combine the resources of all systems and strengthen information collection and entry, which is the most fundamental aspect of data management. We must ensure that basic data are accurate, situations are clear, and that data can be effectively managed and controlled by applying computer technology from the ground up and develop a unified information platform that will effectively support the sharing of information. 

 We must strengthen our ability to combat and prevent criminal activities. We should make full use of computer networks to develop a new mechanism for fighting crime that will allow different localities to carry out investigation, evidence collection and case solving at the same time and allow pursuit of criminal suspects online so that we can reduce expenses, increase efficiency and raise the level of crime fighting activities. We must make full use of the advantages of computer networks in managing society under constantly changing circumstances and develop a sound operating mechanism that combines combating, preventing, managing and controlling crime. We need to identify where crime combating efforts should be focused through prevention and management activities and uncover loopholes in the prevention and control of crime through efforts to combat crime in order to improve our overall ability to manage crime in a dynamic society.

 We should make innovations in police work to improve efficiency. We must make innovations in the mechanisms of police work through the application of information technology to improve the efficiency of police work. We should strengthen our fast response ability through the application of information technology, develop a model for orderly police work suitable for police officers on the ground that scientifically distributes available resources and deploys police forces in a rational manner to best meet the needs of society. We must increase the amount of management and service work carried out online to make things more convenient for people and raise the overall efficiency of management and services.

 Appropriately handling all types of major emergencies to improve ability to cope with complex situations

 We must always put prevention first and resolve issues as they emerge. Most mass disturbances involve conflicts of the interest, so the basis for prevention of such incidences is timely resolution of issues and disputes. Years of experience have shown that the most efficient way is to resolve issues when they first emerge and at the primary link. Therefore we must always put prevention first and make mediation the first choice. We should put more emphasis in our work on the grassroots level and on routine work, and do more to obtain an accurate picture of social conditions and popular sentiment so we can keep track of changes in society as they emerge. We must thoroughly investigate all types of issues and disputes to resolve them and resolve them by addressing the primary factors as much as possible, resolving them on the local level before they become more serious and thereby preventing them from developing into mass disturbances by addressing the root causes.

 We must work quickly to get things under control and quell disturbances as fast as possible. In dealing with mass disturbances, we must discover them as early as possible, resolve them quickly, handle them appropriately and prevent them from growing worse, working for the best possible outcome and least impact on and damage to social stability. We should apply the proper methods for the situation at hand, especially when dealing with the demands of the people concerning infringement of their interests, and try to calm the mood of the people by telling them about government policies and regulations, explaining the situation, trying to convince them to back down and guiding them in the proper way to air their views so that people can express their demands in a reasonable and legal form, resolve conflicts of interest and protect their own interests. 

 We must improve the command mechanism and raise its level. We need to make the emergency command mechanism more unified, reduce its reaction time and make it more coordinated and orderly, and make operation of the command system for responding to emergencies more efficient. We must clearly define the responsibilities and tasks for each department and each type of public security force to raise the efficiency of the command system in responding to emergencies so that a combined force can be quickly assembled to deal with major emergencies. We must improve the ability of public security forces and equipment to handle emergencies, constantly improve preparations for emergencies, improve drills for handling emergencies and improve our ability to respond to emergencies.

 Expanding use of modern communications to improve communication with the public

 The emergence of new media such as the Internet has greatly and profoundly changed the way public opinion is expressed and shaped. We must work hard to study, assess and respond to changes in public opinion as reflected on the Internet and improve our ability to communicate with the public via the Internet. This has become an important task in efforts to increase the effectiveness of public security organs.

 We must release information to the public when it becomes available and brief the media on situations accurately. While working on the scene to handle a situation and a case, we need to promptly release authoritative information and openly explain the true situation in order to balance the effectiveness of the law with the effect of law enforcement on society. We must make police work more transparent in accordance with the requirement to make more information available to the public and exercise government administration in accordance with the law by promptly releasing to the public as much information as possible without interfering with criminal investigations. We must truly make police actions more transparent to the public to satisfy the right of the public to stay informed and conscientiously accept public oversight. 

 We need to improve our work mechanisms and correctly respond to reaction of the public to incidents. We need to develop a sound mechanism for quickly responding to major public reaction to incidents involving police actions and a mechanism for coordination and communication in such cases. As soon as a major emergency occurs, we must rapidly put into action the emergency response mechanism, and each department and office should carry out its respective duties. We need to develop a mechanism for meeting to study and assess public reaction so we can uncover the facts as soon as possible, respond to the situation as soon as possible, take measures to guide the situation as soon as possible and confirm the facts as soon as possible in order to head off a potential crisis in the bud before it grows into a threat to social stability. We need to improve the information release system of public security organs to ensure that we can release objective, fair and authoritative information as soon as major public reaction involving police actions occurs, reporting the true situation, and maintaining the initiative.

 We must pay close attention to the demands of the public and improve our ability to communicate with the people. We must make good use of the role of the media as a bridge and link between public security organs and the public. We should strengthen ties and communication with the media and take the initiative to keep them informed of the work of public security organs, making it as convenient as possible for them to make interviews and report on news events. We should help the media meet their need for newsworthy material from public security organs while also consciously accepting media oversight. We must strive to gain as much understanding and support from the media for the work of public security organs as possible and ensure that media reports are objective and fair.

(From Qiushi in Chinese No. 23, 2009)

Note: Author: a member of the State Council and Minister of Public Security of the People’s Republic of China

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